FAQ

1. What products does Qbfarms offer?

Qbfarms specializes in selling a variety of nutritious and delicious products. From the potassium-rich and fiber-packed Banana Special to the antioxidant-rich Broccoli, our store offers a wide range of products that can improve digestion, boost the immune system, and promote overall health.

2. What is Qbfarms' return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

3. How do I start a return?

To start a return, you can contact us at qbfarms23@gmail.com. Please note that returns will need to be sent to the address provided by our customer support team.

4. What should I do if my item is damaged or defective?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

5. Can I return perishable goods or personalized items?

No, certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

6. How long does it take to receive a refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

7. How long does shipping take?

We will deliver your order within 4 to 5 days.

8. How can I contact Qbfarms?

You can contact us by phone at 03008554999 or by email at qbfarms23@gmail.com. Our physical address is House 167, St A3, Islamabad 44000, Pakistan.